Frequently Asked Questions
Everything you need to know about shopping with Futario.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Futario accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order is shipped, you can track its progress through the 'Track Order' link in your confirmation email or by logging into your Futario account.
Are my personal details secure?
Absolutely. We use industry-standard SSL encryption to protect your data and never share your personal information with third parties without your consent.